Just yesterday, SingTel announced the launch of a global cloud-based service that enables companies to secure, control and manage corporate data and mobile devices of their employees, regardless of their location.
With the SingTel Mobility Device Manager (MDM) service, companies are able to manage devices of different mobile OS and ensure information security for mobile devices used by their workforce. This includes company-issued devices, as well as those belonging to employees.
Bill Chang, SingTel’s Executive Vice President, Business Group says: “We are seeing a surge in the number of companies that allow their employees to bring their own mobile devices for work. In fact, the use of smartphones for business activities worldwide is projected to grow by 116% by 2014. This opens up new security issues, particularly for companies with regional operations. With SingTel MDM, companies can now secure data through security policy settings and governance, control on devices, manage apps deployment and control cost through usage policy management. These can all be done via the simple-to-use web-based portal.”
In the event of the loss or theft of an employee’s mobile device, an administrator can remotely lock the device or selectively erase corporate data to prevent market sensitive information from falling into the wrong hands. Administrators can determine the location of the missing devices and remotely deploy and track apps downloads within the enterprise. They are also able to configure and provision the devices over-the-air.
SingTel MDM is compatible with all mobile OS platforms including iOS, Android, Blackberry, Windows Phone, Symbian and Windows Mobile. It is independent of the location and mobile network, thus facilitating seamless control of mobile devices globally.
With the apps management and in-house apps publishing features, companies can publish their in-house apps separately from public apps. This ensures that only a company’s employees have access to the company’s apps such as sales, marketing or HR-related applications. Analysts believe that more companies will develop and deploy their own in-house apps for their workforce. The mobile device management market is expected to grow to US$6.6 billion by 2015.
With the ability to disable selected data-intensive applications, cost will also be controlled and managed, especially when a user is roaming. Furthermore, companies are also able to manage roaming costs by setting roaming alerts.
Mr Chang said: “As SingTel MDM is offered on a monthly subscription basis, companies do not need to make upfront investments in equipment and can avoid the ongoing costs of managing and maintaining complex systems and hardware. This allows them to improve their productivity, increase business agility and reduce their operating costs significantly. We are gaining strong traction in Singapore and the region with this cloud-based service as we are able to help enterprises scale and roll out the service very quickly. This includes offering companies the option of hosting the service on their own premises. We will continue to offer a full suite of mobility IT services that help to address different customer needs.”